B11 treats your personal data with the utmost importance. This Privacy Policy clearly explains how your information is collected, how it is used, and how it is kept secure.
A summary of the key principles b11 follows to protect the privacy of its platform users.
B11 only collects information that is necessary to operate the platform. No unnecessary or excessive personal data is ever requested.
All your data is protected with 256-bit SSL encryption. Security is maintained at every stage of data transmission.
You can view, update, or request deletion of your personal data at any time. You are in full control.
Your personal data is never sold or transferred to any third party. No information is disclosed except where required by law.
The b11 website uses cookies to deliver a better experience. You can update your cookie preferences at any time.
Members will be notified in advance of any significant changes to the Privacy Policy, and a notice will be published on the platform.
This Privacy Policy applies to all services offered on the b11 (b11.wine) platform. By using the site, you are deemed to have accepted this policy. If you have any questions, please reach out to our support team.
When you create an account and use our services on b11, we collect certain necessary information. This data is used solely to provide you with the best experience and to ensure platform security.
B11 never directly stores your bank account number, credit card number, or full payment card details. All payments are processed through secure third-party payment gateways.
B11 has clear and limited purposes for collecting your data. No information is ever used without reason or for any undisclosed purpose.
| Types of Data | Purpose of Use | Retention Period |
|---|---|---|
| Personal Identity Information | To complete account verification and KYC | 5 years after account closure |
| Mobile & Email | To send security alerts and important notifications | For as long as the account remains active |
| Payment Information | Transaction Processing & Fraud Prevention | As required by law |
| Gaming history | Bonus Calculation & Responsible Gaming Monitoring | 3 Years |
| IP and device information | Security & Fraud Detection | 1 Year |
B11 uses industry-leading technology to protect user data. All information stored on our servers is encrypted, and regular security audits are conducted.
Please note — no method of transmission over the internet is 100% foolproof. It is important that you keep your account password confidential and avoid logging in over public Wi-Fi.
B11 never sells your personal data or shares it with third parties for advertising purposes. However, limited information may need to be shared in certain circumstances:
All third parties with whom data is shared are required to comply with b11's privacy standards. Any breach of agreement results in immediate termination of the partnership.
The b11 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
B11 respects the data rights of every member. You have the following rights and can exercise them at any time:
You can request to see what information b11 holds about you.
You can request corrections to any inaccurate or incomplete information.
You can request deletion of your data under certain conditions.
You can object to the use of your data for specific purposes.
You can request a copy of your data in a readily readable format.
In certain cases, you may request that the processing of your data be temporarily suspended.
To exercise any of the above rights, please contact the b11 support team. We typically respond to requests within 7 business days.
B11 is a platform strictly for adults. No one under the age of 18 is permitted to register, and no data is collected from minors.
If you are aware that a minor has created an account on b11, please contact our support team. We will take prompt action.
B11 works with a number of trusted third-party technology providers to operate the platform. These providers have their own privacy policies, which are outside of b11's control.
All partners are bound by strict data protection agreements and may not use your information for their own purposes. Even so, it is good practice to familiarize yourself with the relevant third-party policies when using b11 services.
B11 may update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:
Continued use of the platform after any updated policy is published will be considered your acceptance of the new terms. We recommend reviewing this page regularly.
The current version of this Privacy Policy came into effect in January 2026. Contact support if you wish to view a previous version.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact the b11 support team. Our dedicated privacy team is ready to assist you with any matter.
Once a complaint is submitted, we take every matter seriously and investigate thoroughly, aiming to resolve it as quickly as possible. Your privacy is not just a policy to us — it is a promise.