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Responsible Gaming

On b11 Responsible Gaming —
Build safe and healthy gaming habits

Gaming is not just about winning — it is entertainment. b11 believes every player should know their limits and enjoy the experience accordingly. Our responsible gaming program is here to keep you healthy, happy, and safe.

For Ages 18+ Only
24/7 Support
Safe Environment
Benefits of Setting Limits
18+
Age Limit
Strictly enforced
24/7
Support Team
Always Available
6
Protection Tools
Available for Free
100%
Privacy
Verified
Our Commitment

Pillars of Responsible Gaming

B11 always puts player wellbeing and safety first. Learn about our 6 core principles.

Age Verification System

Age verification is mandatory when registering on b11. No one under 18 can access the platform. Every account goes through a strict KYC process.

Setting Personal Limits

You can set your own daily, weekly, and monthly deposit and betting limits. Once a limit is set, it cannot easily be increased — this is for your protection.

Breaks & Cooling-Off

If you feel burned out or need a break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. During this period, no promotional messages will be sent to you.

Self-Exclusion Benefits

You can choose to step away from gaming for the long term. Options range from 6 months to a permanent account closure. Simply contact support to get started.

Reality Check

At set intervals, b11 will remind you how long you have been playing and how much you have won or lost. This helps you stay grounded in reality.

Professional Support

Do not hesitate to talk about gaming problems. b11's dedicated support team is always here for you. If needed, we can connect you with a professional counselor.

Table of Contents

Responsible gaming on b11 is not just a policy — it is part of our culture. We want gaming to be a source of fun for you, not stress or financial harm.

01

What responsible gaming actually means

Online gaming and betting have become a popular form of entertainment for many people. But like any form of entertainment, knowing your limits is essential. Responsible gaming means enjoying the experience with a clear head, within your own means and boundaries. b11 takes this very seriously.

Responsible gaming does not mean you cannot play. It means you consciously decide when you play, how long you play, and how much you spend. Being able to stay level-headed in both winning and losing situations is the true mark of a responsible player.

B11 believes a healthy gaming experience comes down to three key principles — awareness, control, and the ability to make informed decisions. Our platform is here to support you on all three fronts.

Key features of responsible gaming:
  • Gaming is for entertainment, not a source of income
  • Never chasing losses by continuing to play
  • Never spending beyond your set budget
  • Maintaining a healthy balance between gaming and time with family and friends
  • Reaching out for help when gaming feels uncomfortable
02

Recognizing the Signs of Problematic Gaming

Many people do not realize when their gaming habits have crossed into harmful territory. There are warning signs to watch out for. b11 wants you to be able to recognize these signs yourself and seek help when needed.

If even one of the signs below applies to you, pause and reflect. It is not a sign of weakness — it is a sign of self-awareness.

  • Placing larger bets to try to recover lost money
  • Being unable to get gaming off your mind
  • Hiding your gaming from family or friends
  • Feeling restless or irritable when not gaming
  • Neglecting work, studies, or family time to keep playing
  • Continuing to game by taking on debt or draining savings
  • Using gaming as a way to cope with stress

If several of the above signs apply to you, please contact b11 support or make use of the self-exclusion feature. Your wellbeing is our priority.

03

Check yourself — answer honestly

Ask yourself the questions below. If most of your answers are yes, it is wise to take a break.

Responsible Gaming Checklist

Answer honestly — this is just for you.

1

Did I spend more than my set budget on gaming last week?

2

After a loss, have I ever tried to "win it back" by betting more?

3

Have my family or friends ever expressed concern about my gaming?

4

Do I feel restless or irritable when I try to cut back on gaming?

5

Have I been prioritizing gaming over work, studies, or sleep?

6

Have I taken on debt for gaming or spent money secretly without my family knowing?

If you answered "Yes" to 2 or more questions, use b11's protection tools or contact our support team. Reaching out takes courage.

04

B11 Protection Tools — In Your Control

B11 offers several effective protection tools that you can use at any time. They are completely free and entirely under your own control.

Deposit Limit

Set your own maximum deposit amounts on a daily, weekly, and monthly basis. Lowering a limit takes effect immediately; increasing one takes 7 days.

Session Time Limit

Decide in advance how long you will play in one session. After that time, an automatic warning or logout will be triggered.

Cooling-Off Period

Pause your account for anywhere between 24 hours and 6 weeks. During this period, you will not receive any bonus offers either.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Any attempt to open a new account during this period will be blocked.

Reality Check

Automatic pop-ups every 30 minutes to 2 hours will keep you informed — showing how long you've been playing and how much you've won or lost.

Loss Limit

Set a loss limit for yourself — once you have lost a certain amount, stop placing bets. This protects you from further losses.

05

6 Steps to Building Healthy Gaming Habits

Responsible gaming does not mean giving up gaming. A few simple habits are all it takes to enjoy gaming in a healthy way. b11 recommends following these 6 steps.

1

Set Your Budget in Advance

Before you start, decide how much you are willing to spend today. Once that amount is gone, stop — whether you are winning or losing.

2

Set a Time Limit

Rather than playing for hours on end, set specific time slots. Use a timer on your phone or b11's session limit feature.

3

See gaming as entertainment

Do not expect to earn money from gaming. Think of it like a movie ticket or a restaurant meal — it is an entertainment expense.

4

Do not play on impulse

Don't open a game when you're feeling angry, frustrated, or lonely. Decisions made in that state are often poor ones and can lead to greater losses.

5

Take regular breaks

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk — clear your head and you'll make better decisions.

6

Stay Connected with Family & Friends

Do not let gaming damage your relationships. Spending quality time with the people you care about is essential for your mental wellbeing.

06

The Role of Family and Friends

If someone close to you seems to be spending too much time or money on gaming, those around them can play a role too. b11 encourages family and friends to take an active part in this.

  • Raise your concerns calmly, without anger
  • Focus on solutions, not on blaming gaming
  • Plan alternative activities together
  • Suggest reaching out to b11 Support if needed
  • Offer financial support, but do not fund their gaming

Remember, problematic gaming is a mental health issue — not a personal weakness. The greatest support you can offer is staying by their side with love and patience.

FAQ

FAQ

The duration of your self-exclusion depends on the period you selected. You can choose from 6 months, 1 year, or permanent exclusion. Your account cannot be reactivated before the period ends. A permanent exclusion cannot be reversed under any circumstances.

Yes, reducing your deposit limit takes effect immediately. However, if you wish to increase your limit, a waiting period of 7 business days applies. This rule helps protect you from making impulsive decisions.

Start by having a calm, honest conversation with them. Raise your concerns with empathy, not anger or blame. You can also reach out to the b11 support team — we're happy to advise family members too. If needed, consider seeking professional mental health support.

You set how often you want to receive reminders, in minutes. After the chosen interval, a pop-up will appear showing how long you have played and how much you have won or lost. You can then choose to continue or stop.

Absolutely not. b11 strictly enforces an 18+ age policy. Age verification is mandatory at registration. Suspicious accounts may be temporarily suspended for review at any time. Accounts found to belong to minors are closed immediately.

Play with responsibility, live with joy

Register on b11 and use our full suite of responsible gaming tools for a safe and enjoyable gaming experience.

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